Careers

Ethos is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ethos embraces diversity and equal opportunity in a serious way.

Talent sustainability is our commitment. This means we invest in our employees to help them succeed. We challenge our employees to develop their skills as a way to drive Ethos’ growth and success.

Ethos has an innovative and collaborative culture, built of a community of talented people guided by shared values. We are committed to providing our employees with a supportive and empowering workplace

Why Work at Ethos?

Customer Focus (External and Internal)

We treat each client, business partner and co-worker with the same care and integrity we would expect as a customer. We understand that a dedicated focus on our clients’ changing needs is critical to our success.

Innovation and Creativity

We respond to challenges and opportunities with an entrepreneurial spirit by embracing new ideas and ways of doing things, by taking ownership of our work, and being accountable for outcomes.

Benefits

We are continually looking for ways to make Ethos a great place to work. To that end, we offer eligible employees a comprehensive benefits package designed to address our employees’ health care and financial needs, both now and into retirement. It is our goal to help Ethos employees live life well.

Continuous Improvement

We work continually to improve our processes, help people do their jobs better, and produce higher quality at lower cost. We promote and recognize ongoing learning to improve our individual and organizational capabilities.

Open Communication

We encourage an environment that motivates people to speak up, exchange information and ideas openly, and provide timely responses through action, acknowledgement or feedback.

Employment Opportunities 

Project Manager

Job Summary:

The Project Manager will be responsible for overseeing the end-to-end execution of market research projects, ensuring that all deliverables meet client expectations, are on time, and within budget. This role requires strong organizational skills, attention to detail, and the ability to coordinate with cross-functional teams, clients, and external vendors.

Key Responsibilities:

  • Project Planning & Execution: Manage multiple market research projects from inception to completion, including setting timelines, defining project scope, and ensuring deliverables are met.
  • Client Communication: Serve as the primary point of contact for clients throughout the project lifecycle, ensuring clear and proactive communication regarding project status, updates, and deliverables.
  • Team Coordination: Collaborate with internal teams (research, data analytics, and recruitment) and external vendors to ensure timely and accurate execution of projects.
  • Budget Management: Monitor project budgets, ensuring costs remain within the allocated budget and alerting stakeholders of potential overruns.
  • Quality Assurance: Ensure the quality and accuracy of all project outputs, including questionnaires, data, reports, and presentations.
  • Problem Solving: Identify and mitigate potential risks or roadblocks, proactively resolving issues to maintain project timelines and client satisfaction.
  • Reporting: Provide clients with regular updates and final reports, presenting data and insights in a clear, actionable format.
  • Vendor Management: Work with third-party vendors (e.g., panel providers, translators, and technical partners) to support various project needs.
  • Continuous Improvement: Contribute to process improvements to enhance efficiency, quality, and client satisfaction.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Market Research, or a related field.
  • 2+ years of experience in project management, preferably within the market research industry.
  • Strong understanding of quantitative and qualitative research methodologies.
  • Experience managing budgets and timelines for multiple projects simultaneously.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a fast-paced, remote environment.
    Strong problem-solving skills and attention to detail.
  • Knowledge of multicultural research and ethnic panels is a plus.

What We Offer:

  • Competitive salary.
  • Flexible, fully remote work environment.
  • Opportunities for professional development and growth.
  • The chance to work with a dynamic, innovative team in the fast-growing market research field.

Business Developer

Job Summary:
The Business Developer will be responsible for identifying new business opportunities, building relationships with prospective clients, and driving revenue growth. This role requires a strategic thinker with a deep understanding of market research services and the ability to identify client needs, propose tailored solutions, and close deals.

Key Responsibilities:

  • Lead Generation & Prospecting: Identify and target potential clients in need of market research services across various industries, including retail, healthcare, finance, and more.
  • Client Relationship Building: Develop and nurture relationships with key decision-makers, understanding their needs and how Ethos Market Research’s services can support their business objectives.
  • Sales Strategy: Develop and execute a sales strategy to meet or exceed revenue targets, identifying new opportunities for growth.
  • Proposal Development: Collaborate with the internal research and analytics teams to develop customized proposals and presentations for prospective clients, showcasing our unique services such as ethnic panels and specialty services (e.g., automotive car clinics, mystery shopping).
  • Negotiation & Closing: Lead negotiations with prospective clients, ensuring that terms align with both client needs and company goals, and close new business deals.
  • Market Intelligence: Keep a close eye on industry trends and competitor offerings to ensure Ethos Market Research remains competitive and can identify gaps or emerging opportunities in the market.
  • Client Retention: Work closely with existing clients to identify opportunities for upselling or cross-selling additional services and maintain long-term partnerships.
  • Reporting: Track and report on sales performance metrics, ensuring transparent communication with leadership on progress and pipeline management.
  • Collaboration: Partner with marketing, project management, and research teams to create aligned strategies that support business development initiatives and client needs.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 2+ years of experience in business development, sales, or account management, preferably in the market research industry.
  • Proven track record of meeting or exceeding sales targets.
    Strong understanding of market research services, including qualitative and quantitative methodologies.
  • Excellent negotiation, communication, and presentation skills.
  • Ability to build and maintain long-term client relationships.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales pipeline management.
  • Ability to work independently in a fast-paced, remote environment.
  • Knowledge of multicultural research and ethnic panels is a plus.

What We Offer:

  • Competitive salary.
  • Flexible, fully remote work environment.
  • Opportunities for professional growth and advancement.
  • The chance to work with a dynamic, innovative team in a growing industry.

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